I have a single organizational unit in AD server for the purpose of integrating many desktop PC's. Now, I have installed Request tracker v 4.0.8 and integrated it with AD server. Now the issue is, I don't want to authenticate all the user who are in the AD server to RT server. I would like only some of them to authenticate to RT server. Condition is, I don't want to create a new organizational unit. I don't want to create separate user for RT within AD server. I would just like to use the single user name for both desktop integration and for RT purpose. How to achieve this?
If you used the LDAP module, you can create the query string to limit the users to a specific LDAP group. I did this at $OLDJOB, but I haven't saved the config files so I can't paste a working example here.
Anyway, the line in your
in the LDAP segment.
Edit: A second look into the demo