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That's what i receive when opening the browser

Forbidden

You don't have permission to access / on this server.

and there is nothing meaningful in the logs

" 403 179 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0"

and

(13)Permission denied: access to / denied

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2 Answers 2

This error means that the web server was not able to access the requested file/folder because of insufficient permission error.

(13)Permission denied: access to / denied

You need to make sure you apache user usually www-data can access the www root folder and the files contained in it such as index pages.

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In particular, the (13) lets you know that this error refers to filesystem permissions and not Apache configuration permissions (such as Deny from all or rewrite rules with [F]). –  Ladadadada Jan 7 '13 at 14:59
    
@Ladadadada: Yes, I meant filesystem permissons issue not apache. Thanks for the clarification. –  Khaled Jan 7 '13 at 15:13
up vote 0 down vote accepted

Thanks but this was actually solved by adding the Apache user (www-data) to the ispconfig group in /etc/groups

ispconfig:x:1003:www-data

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