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We have an IBM System Storage DS3300 Express SCSI Dual Enclosure Controller Mfr P/N 172632E that needs to be rebooted. How does one accomplish this?

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How do you know it needs to be rebooted? –  Keith Stokes Jan 21 '13 at 15:09
    
Because we were having trouble getting into it from the backup server (which is a vm) –  leeand00 Jan 21 '13 at 15:25
    
The only way I know is to do ... firmware upgrade. It restarts after deploying new fw. –  user204596 Jan 7 at 11:21

1 Answer 1

up vote 4 down vote accepted

Manual: ftp://ftp.software.ibm.com/systems/support/system_x_pdf/46m1393.pdf

You shouldn't reboot it. Get with IBM if you are having issues with it. Even the manual states:

The DS3300 is designed to run continuously. After you turn it on, do not turn it off. Turn off the power only in the following situations: v Instructions in a hardware or software procedure require that you turn off the power. v An IBM technical-support representative instructs you to turn off the power. v A power outage or emergency situation occurs, see “Restoring power after an unexpected shutdown” on page 56. Attention: Except in an emergency, never turn off the power if any amber (needs attention) LEDs are lit. Correct the fault before you turn off the power. Use the DS3000 Storage Manager software and the amber LEDs to check the overall status of the DS3300. All LEDs should be green on the front of the storage subsystem. If they are not, use the DS3000 Storage Manager software to diagnose the problem so that the DS3300 will power-on correctly later.

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