I'm afraid to ask this question, because it seems like it should be something I should know, but I just don't. I'm a reseller of shared hosting for one of the worst hosting companies on the planet, so I want to transfer all of my accounts to another company by means of WHM, using the option "Copy an account from another server with account password."
In order to do that I have to enter the hostname, but what is that and how can I find it? From what I've learned, it usually (or always) has the form "subdomain.domain.com", so I'm almost certain that it's not the URL of the hosting companies site. I could ask them, but I would be lucky to get a response in less than three days, and I don't have that much time. I entered into WHM to look around, and under "Server Information", I found the following line:
Linux hd-a5417cl.*********.com 2.6.32-379.1.1.lve220.127.116.11.1.el6.x86_64 #1 SMP Mon Sep 3 06:39:55 EDT 2012 x86_64 x86_64 x86_64 GNU/Linux
That "hd-a5417cl.***.com" looks suspiciously like what I'm looking for, but I want to be sure. I could play around, but before trying to transfer all my client's sites, I'd really like to know what I'm doing.
I know that I can use the DNS, but I don't know what DNS I should use.