When I logged back into my workstation, the windows update icon appeared stating I still need KB971032. I ran windows update again to install the update and after it completed the installation it appeared again.
I have gone through the process four times, even restarted my machine twice, and the icon still is appearing.
I am running Windows XP Pro with Service Pack 3.
What is the best way to troubleshoot this issue?
Thanks to Kevin Kuphal, he provided the following workaround to resolve the Windows Update issue with KB971032: