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Stuff like SpiceWorks promises so much, but we have had mixed experience.

  • Who has had experience, good or bad, with these types of solutions?
  • What are the best products for using WMI to capture inventory of your entire network?
  • Is it better to use PowerShell, WMIC and Access to develop your own?
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Smells like... sniff sniff... spam... –  Adam Davis May 5 '09 at 16:31
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I don't think it's spam. I think it's an example. –  Magus May 5 '09 at 16:57
    
Woah! I will delete if everyone is offended by this, I was really curious to know. We have been using it and for the most part it's decent but giving out weird alerts. –  Terry May 5 '09 at 16:57
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No, please keep it here, its a valid discussion. –  Adam Gibbins May 5 '09 at 17:26
    
Terry, any weird alerts that the community can help with? Anything specific? –  Scott Alan Miller Jun 6 '09 at 19:08
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4 Answers 4

up vote 3 down vote accepted

At my workplace we use Active Directory and a few scripts we rolled ourselves and that works fine. We're a small company, so we don't need a huge IT management suite.

I've heard good things about Zenoss (http://www.zenoss.com/), but no first-hand experience with them.

In a larger company, I can see IT management software being useful. If you have 30+ users, you really should have it. If you have less than 10, it's probably not worth the effort.

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I second that - more than 50 or so machines under management and you need a 3rd party tool. Fewer than that and you can write your own scripts and use Excel or something to keep track. You do need a 3rd party tool for monitoring, though. –  user2278 May 12 '09 at 13:36
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I've tried spiceworks, zabbix, and zenoss and I would say zenoss is my favorite. Spiceworks seemed to get pretty slow once I started adding in all of my machines assets a few hundred tickets. Zabbix was painful just getting up and running for me, and it seemed like a lot of work to use for a small environment. The Zenoss virtual appliance was incredibly easy to setup (on vmware server 2.0, ESX didn't like it) and get configured.

If you want to use snmp with zenoss and get detailed information you need to install snmp informant which was less than ideal for me, but there is a zenpack that allows you to get a cornucopia of data using WMI that's working well for me.

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At a previous employer, we used FiveRuns and it was great. Not too expensive and it was nice knowing that I'd not have to answer "How did these systems go down and we weren't notified" with "Because the monitoring system was one of the ones that went down". Great service team, too.

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For network inventory, I recommend using Lansweeper. Lansweeper is a powerful freeware solution without any embedded ads to make a complete software, hardware, computer inventory of your windows network.

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