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I am having an issue where running "megalci -PDList -aAll" will cause an Other Error to be logged for 2 of the 6 discs in a pair of servers I have. Here is that again in more detail.

I have two Dell R610 servers. Each have 6 discs organizes as follows:

2 x 160gb SATA discs in RAID 1

4 x 300gb SAS discs in RAID 10

When I run megacli commands that check the discs, it causes an error to be logged to the SATA drives. This is true for both servers meaning that 4 drives are affected.

I need two things, I need help finding out why this is occurring and how to stop it, and I also need help making the errors go away so that Nagios will leave me alone. At present I am open to any methods to achieve those goals.

The two servers are on CentOS 6.3 x64. The error occurs whether I use MegaCLI version 1.01.39, version 8.02.21 or version 8.04.07. Here is the output of Megacli -PDList -aAll for the first three drives. This shows the two bad drives and one good one.

[root@nfs1b ~]# /opt/MegaRAID/MegaCli/MegaCli64 -PDList -aAll

Adapter #0

Enclosure Device ID: 32 Slot Number: 0 Drive's postion: DiskGroup: 0, Span: 0, Arm: 0 Enclosure position: N/A Device Id: 0 WWN: Sequence Number: 2 Media Error Count: 0 Other Error Count: 1001 Predictive Failure Count: 0 Last Predictive Failure Event Seq Number: 0 PD Type: SATA

Raw Size: 149.049 GB [0x12a19eb0 Sectors] Non Coerced Size: 148.549 GB [0x12919eb0 Sectors] Coerced Size: 148.5 GB [0x12900000 Sectors] Firmware state: Online, Spun Up Device Firmware Level: 8A22 Shield Counter: 0 Successful diagnostics completion on : N/A SAS Address(0): 0x1221000000000000 Connected Port Number: 0(path0) Inquiry Data: K85DTA926Y1YFUJITSU MHZ2160BK G2 8A22 FDE Capable: Not Capable FDE Enable: Disable Secured: Unsecured Locked: Unlocked Needs EKM Attention: No Foreign State: None Device Speed: Unknown Link Speed: Unknown Media Type: Hard Disk Device Drive Temperature : N/A PI Eligibility: No Drive is formatted for PI information: No PI: No PI Port-0 : Port status: Active Port's Linkspeed: Unknown Drive has flagged a S.M.A.R.T alert : No

Enclosure Device ID: 32 Slot Number: 1 Drive's postion: DiskGroup: 0, Span: 0, Arm: 1 Enclosure position: N/A Device Id: 1 WWN: Sequence Number: 2 Media Error Count: 0 Other Error Count: 1001 Predictive Failure Count: 0 Last Predictive Failure Event Seq Number: 0 PD Type: SATA

Raw Size: 149.049 GB [0x12a19eb0 Sectors] Non Coerced Size: 148.549 GB [0x12919eb0 Sectors] Coerced Size: 148.5 GB [0x12900000 Sectors] Firmware state: Online, Spun Up Device Firmware Level: 8A22 Shield Counter: 0 Successful diagnostics completion on : N/A SAS Address(0): 0x1221000001000000 Connected Port Number: 1(path0) Inquiry Data: K85DTA926W8EFUJITSU MHZ2160BK G2 8A22 FDE Capable: Not Capable FDE Enable: Disable Secured: Unsecured Locked: Unlocked Needs EKM Attention: No Foreign State: None Device Speed: Unknown Link Speed: Unknown Media Type: Hard Disk Device Drive Temperature : N/A PI Eligibility: No Drive is formatted for PI information: No PI: No PI Port-0 : Port status: Active Port's Linkspeed: Unknown Drive has flagged a S.M.A.R.T alert : No

Enclosure Device ID: 32 Slot Number: 2 Drive's postion: DiskGroup: 1, Span: 0, Arm: 0 Enclosure position: N/A Device Id: 2 WWN: Sequence Number: 2 Media Error Count: 0 Other Error Count: 0 Predictive Failure Count: 0 Last Predictive Failure Event Seq Number: 0 PD Type: SAS

Raw Size: 558.911 GB [0x45dd2fb0 Sectors] Non Coerced Size: 558.411 GB [0x45cd2fb0 Sectors] Coerced Size: 558.375 GB [0x45cc0000 Sectors] Firmware state: Online, Spun Up Device Firmware Level: D1S4 Shield Counter: 0 Successful diagnostics completion on : N/A SAS Address(0): 0x50014ee7aab51c32 SAS Address(1): 0x0 Connected Port Number: 2(path0) Inquiry Data: WD WD6001BKHG D1S4WXF1E62KUYR7 FDE Capable: Not Capable FDE Enable: Disable Secured: Unsecured Locked: Unlocked Needs EKM Attention: No Foreign State: None Device Speed: Unknown Link Speed: Unknown Media Type: Hard Disk Device Drive Temperature :26C (78.80 F) PI Eligibility: No Drive is formatted for PI information: No PI: No PI Port-0 : Port status: Active Port's Linkspeed: Unknown Port-1 : Port status: Active Port's Linkspeed: Unknown Drive has flagged a S.M.A.R.T alert : No

enter code here

Since this is a LSI manufactured card re-branded by Dell I can't get Dells help for use of MegaCLI or LSI's help because of the re-branding. My Googling has brought no boons.

share|improve this question
    
Well, you can ask Dell Support about the use of MegaCli with the PERC controllers. Dell is even providing white papers on how to use MegaCli with their controllers. The "Other" error is presumably due to an unsupported request command issued by MegaCli to the disk, I would not worry about it too much. –  the-wabbit Feb 27 '13 at 0:03
    
Dell blew me off when they noticed I was using megacli. They said it was not supported. Thanks for the white papers they may be helpful. I also feel that the error is nothing to worry about but I still need to find a way to make nagios happy. I'd like not to have to redesign the nagios check but that may be the way of it. –  Kellen Feb 28 '13 at 23:35

1 Answer 1

I found a resolution for this issue.

I finally found a version of MegaCLI 4 and that seems to like my old Fijutsu SATA drives.

In case the link gets obsoleted in the future, the download should still be available on LSI's site if you are up for a little digging - for an obscure reason it is titled "MegaRAID 820X MegaCLI - Linux, Version 3.00.03" and is offering version 4.00.16 as a download.

share|improve this answer
    
care to post a link? –  the-wabbit Mar 1 '13 at 16:41
    
lsi.com/support/pages/download-results.aspx?keyword=MegaCli Or go t LSI's website and Support>Find Support Documents and Downloads> and use keyword MegaCli. Then it is the downlaod under header " MegaRAID 820X MegaCLI - Linux, Version 3.00.03" lsi.com/downloads/Public/Obsolete/Obsolete%20Common%20Files/… –  Kellen Dec 2 at 17:36
    
Kellen, thanks for replying. I've edited your answer to include the links from your comment. Please do check it as the answer to your question. –  the-wabbit Dec 2 at 19:58

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