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I have got a certificate from Comodo and I wanted to add it to my website which is on a shared hosting. However, I ran into two problems:

  1. I generated the CRS in my hosting panel and got a cert the file based on it. I have added the certificate in my hosting panel to the corresponding CRS. It shows the valid dates, IP, and active status, however when I go to my website there is no HTTPS.

  2. After I added the certificate and activated the SSL the domain name http://mywebsite[.]se stopped working, however http://www.mywebsite[.]se works normally. I have checked the .htaccess file and there is no redirects in that.

So basically, I cannot get the SSL work and I have lost the control on http://mywebsite[.]se.

PS: In case it helps the website address is

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It often does help supplying the actual domain when asking a question, especially a DNS question. In this case, I think it has given me the clue to your true problem. – Ladadadada Mar 7 '13 at 23:38
up vote 0 down vote accepted

I just checked and both and are working fine. The same page is returned for both. No redirects were returned. is also working fine, the SSL is valid and has no errors. does not work. The TCP connection times out.

Since and resolve to different IP addresses, I suspect you have a firewall dropping packets to port 443 on the IP address but allowing them on

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is there any way to redirect all packets, whether heading for either IP or http to the – Erfan Mar 8 '13 at 23:50
Why not change your DNS records so they both point to the same IP address? – Ladadadada Mar 8 '13 at 23:51
In the DNS settings I set both @ and www to In the .htaccess I have set the RewriteEngine on RewriteCond %{HTTP_HOST} ^www\.(.*) RewriteRule ^.*$ https://%1/$1 [R=301,L] Now when I access the site via non-www I will get the http as usual how can I redirect http to https for non-www? I did google it but nothing this particular popped up. – Erfan Mar 9 '13 at 0:40

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