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I can't seem to find if there is a traceroute command for VXworks online or specifically with a Shoretel phone. Once I telnet into the phone, I would like the ability to see whether packets from my VPN phones are taking the correct path back to my switch.

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You could try tracert "destination.ip"

Some other helpful commands might be:

ping("ip.address",#of pings to send) ie. ping("",5) routeShow() - show the current routing table.

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