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Is there a utility that helps (technically apt) end users to locate driver updates for their machine?

Personally, I use SIW to determine the hardware, then scour the manufacturers web sites. I am looking for soemthing a bit more streamlined to recommend to customers.

(we sell a performance-demanding external hardware, and most of the "strange problems" apparently can be solved with a driver update)

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I've demoed a few and had some bad experiences. After installing the "newer" drivers, some of them were actually not right for my system and ended up causing so much grief I had to reformat. – Scott Aug 5 '09 at 20:26
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Driver Detective actually works quiet well. It looks at your hardware and provides a list of URL's that provide the most update driver if the current one is out of date.

As Peter commented you do end up paying for it however I paid for it around 3 years ago and they have not hassled me for more money since then. Peter if you could say how much it costs that would be good as I have forgotten.

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This looks very good, but they tell you the price only after you have provided an e-mail address (and even before that, there's no indication that it is a paid tool). I'd consider it for myself / us, but I wouldn#t recommend that to customers. – peterchen Aug 5 '09 at 12:24
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up vote 0 down vote

if your using dell or HP machines then go to the vendors website.

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