Curently running exchange, when a user opens outlook their personal emails appear along with their departments emails. So they can see personal emails and example accounts emails.
As it currently stands when the user replys to a email in the department folder it sends the email from their personal email rather than from the dertment email address..
I would like to be able to set it up in a way that when the user replys to email she can send it from the departments email. Eg Accounts@email.com dept instead of from email@example.com
Is this possible and what steps do i need to take to allow this to happen?
Is there going to be changes needed on the exchange side?