I need some advice.
We have an e-commerce website hosted at HostGator. Yesterday I ordered a RapidSSL certificate and they auto-configured it for me which made https://www.ourdomain.com work fine. I thought everything was going well and continued over night to push the application live and work on some tests with the payment gateway.
This morning I found out that people were having issues accessing the site, although it worked fine for me. It appeared that adding the SSL certificate invalidated the DNS and it had to re-propagate. HostGator did mention that they would be giving us a dedicated IP address along with the certificate.
Using http://www.startping.com to try to ping the domain from various places around the world, I'm seeing that only half or so point to the correct IP. The rest are pointing to some random IP that we weren't even using in the first place.
TLDR: I added an SSL certificate to our website and now the site is unavailable to several places around the world. Is this a DNS propagation issue or some other "gotcha" I'm not aware of?