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I'm configuring a new mail server, but have trouble with the e-mail: gmail marks it as spam. I've checked all the obvious things (SPF, DKIM, Reverse DNS, IP adress blacklisted or known spammer). OS is Debian 7 wheezy (rc-2) and MTA is exim4. Exact same message is not marker as spam from current mail server.

The gmail message is something like "looks like spam based on content" (don't have it at hand), but that is strange as the email with almost the same content goes trough if my main mta is used.

I don't know what I can check anymore, does anyone know what is going wrong?

The headers of a message are as follows:

Delivered-To: [email protected]
Received: by 10.231.19.205 with SMTP id c13csp30281ibb;
        Thu, 2 May 2013 13:57:59 -0700 (PDT)
X-Received: by 10.14.100.1 with SMTP id y1mr24043617eef.9.1367528278598;
        Thu, 02 May 2013 13:57:58 -0700 (PDT)
Return-Path: <[email protected]>
Received: from karolina2.sintjansbrug.nl (karolina2.sintjansbrug.nl. [149.210.129.77])
        by mx.google.com with ESMTPS id g47si9932355eem.247.2013.05.02.13.57.58
        for <[email protected]>
        (version=TLSv1.2 cipher=RC4-SHA bits=128/128);
        Thu, 02 May 2013 13:57:58 -0700 (PDT)
Received-SPF: pass (google.com: domain of [email protected] designates 149.210.129.77 as permitted sender) client-ip=149.210.129.77;
Authentication-Results: mx.google.com;
       spf=pass (google.com: domain of [email protected] designates 149.210.129.77 as permitted sender) [email protected];
       dkim=pass [email protected]
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=sintjansbrug.nl; s=sjb;
    h=Content-Type:MIME-Version:Message-ID:Subject:To:From:Date; bh=Ccc4FRDI9WGZkTIFmUXwyCQ++Xa+9o/z/+IaeiXjS4s=;
    b=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;
Received: from root by karolina2.sintjansbrug.nl with local (Exim 4.80)
    (envelope-from <[email protected]>)
    id 1UY0Zi-0005Zm-5T
    for [email protected]; Thu, 02 May 2013 22:57:58 +0200
Date: Thu, 2 May 2013 22:57:58 +0200
From: root <[email protected]>
To: [email protected]
Subject: This is a test message
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Disposition: inline
User-Agent: Mutt/1.5.21 (2010-09-15)

I do not know what went wrong
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2
  • Have you tried more realistic content? Short, content-free messages can often be flagged as spam because of their contents.
    – ceejayoz
    May 2, 2013 at 21:39
  • I've tried a couple of longer messages, but same result
    – dtech
    May 3, 2013 at 8:46

1 Answer 1

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2

I suspect you are hitting an IP reputation filter. Many ISPs now use IP reputation to help determine if email is spam or not.

I see messages hit the spam folder if:

  • No Sender History
  • Poor Sender History
  • Poor IP Range

I checked your IP over at SenderScore and SenderBase and suspect the issue is related to the first problem.

Google has not seen email from your IP before, so it may be treating it as spam until they can trust your IP is not a spammer.

Also your IP could have been flagged in the past as a spam source is and is still in there.

You may need to file a removal/investigation request with Gmail.

https://support.google.com/mail/contact/msgdelivery

I have a tutorial on the process here. http://www.rackaid.com/resources/gmail-blacklist-removal/

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1
  • That is strange. So in addition to that report I should just mail a lot of my users and tell them to unmark it as spam?
    – dtech
    May 3, 2013 at 9:54

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