In Unity CM 8.6.1, one user's personal greeting settings show the Error greeting is enabled. I cannot disable it. I also cannot enable the standard greeting. Calls for this one user do not go to voice mail. The phone just keeps ringing.
I enabled the Alternate greeting to see if this would allow me to clear out the error but it did not work. How can I fix this?
Note, I am unable to enable the standard greeting. The error greeting is not the issue.