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I am working on a fresh install of Linux Ubuntu 12.04 and for some reason I cannot seem to access the User Accounts. Through terminal I am able to establish ssh connection to the root account and to all of three other accounts. But when I try to connect to the GUI using remote desktop, I can only connect with the root account. None of the other three accounts can connect through remote desktop, they can only connect via ssh. Here is a screenshot of the error when trying to connect with remote desktop:

XRDP error

As you can see, at least the initial part of the login process is successful, but it always ends with "error - problem connecting". I have reviewed the xrdp error log file, but it does not disclose anything to help debug why this will not connect.

Another interesting observation is that when I do connect using the root account because that is the only one that seems to work, after I login I am not able to view any of the User Accounts that had previously been created. Instead, the User Accounts details all appear greyed out, like this:

User Accounts

Can anyone offer any idease on why I am unable to connect using remote desktop, using any of my User Accounts (other than root, which itself seems not to be functioning correctly)?

Thank you.

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How did you install this system? And why on earth are you trying to use remote desktop?! –  Michael Hampton May 17 '13 at 3:25
Hi Michael. I am trying to use remote desktop for 2 reasons: (1) I have used RDP before for years on my prior server before it blew up, and (2) more importantly, I am a noob and I need to have access to the GUI because I don't know how to do everything I need to do using only the terminal. –  DanielAttard May 17 '13 at 3:36
If there is a better way for me to have access to the GUI, then I am all ears. –  DanielAttard May 17 '13 at 3:40
This is surprising precisely because if it's a server, you probably shouldn't have a GUI at all. –  Michael Hampton May 17 '13 at 3:40
Ok, so perhaps I was mistaken to refer to this box as a server, if in fact I have installed the desktop version of Ubuntu 12.04. My mistake. That being said, what is the best way for me to establish a connection to this 'desktop' version of 12.04? Thanks. –  DanielAttard May 17 '13 at 3:43

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