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I'm getting this error if I try to access the cpanel on a client's website (on site.com/cpanel):

Sorry for the inconvenience!

The filesystem mounted at / on this server is 
running out of disk space. cPanel operations have 
been temporarily suspended to prevent something 
bad from happening. Please ask your system admin 
to remove any files not in use on that partition.

I've deleted the majority of the things taking up most of the space, and am left with just a few 10-20kb files. However I'm still getting that error message.

What can I do to resolve this?

Edit: Output of df -h:

Filesystem            Size  Used Avail Use% Mounted on
/dev/sda2             965M  915M  292K 100% /
/dev/sda7             3.9G   73M  3.7G   2% /tmp
/dev/sda5              15G  6.4G  7.2G  48% /usr
/dev/sda3              19G  2.4G   16G  13% /var
/dev/sda8             110G   81G   23G  78% /home
/dev/sda1              99M   17M   77M  18% /boot
tmpfs                1006M     0 1006M   0% /dev/shm
                      965M  915M  292K 100% /backups
                      965M  915M  292K 100% /backups
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closed as off-topic by Jenny D, TheCleaner, Bryan, mdpc, Ladadadada Jun 28 '13 at 16:32

  • This question does not appear to be about server, networking, or related infrastructure administration within the scope defined in the help center.
If this question can be reworded to fit the rules in the help center, please edit the question.

This question appears to be off-topic because it concerns the use of shared web hosting by end users or resellers, rather than the administration of web hosting. –  Jenny D Jun 28 '13 at 8:53

2 Answers 2

up vote 2 down vote accepted

You need to contact your web hosting company as their hard disks are running out of space.

You don't need to restart anything, the moment you regain normal space usage, cPanel will start working fine again.

If you have access to the root WHM of the server, you have to clean up some files on the server, if you don't and you only just have a normal web hosting account, contact your web hosting company quoting that error.

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/dev/sda2 965M 915M 292K 100% / Thats your problem there, clean that up. –  Mohammed Naser Aug 9 '09 at 13:32

I suspect that you've cleared /tmp and similar, but that the problem is with the root filesystem more generally. Could you post the output of "df -h"?

It may also be that cPanel needs to be manually restarted after this event. If you do not know how to do this the cPanel support forum would be the bets place to ask for pointers, alternatively a reboot may do the job (but I would recommend fixing the problem properly rather than just rebooting and hoping!)

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How can I run the command df-h? I'm a bit of a newbie to linux. –  Click Upvote Aug 9 '09 at 12:48
Ah, I misread your question as being about a cPanel server you yourself were running. As Mohammed says, you (or your client) need to report the issue to the hosting company that is operating the server. –  David Spillett Aug 9 '09 at 13:12
I have just SSH-d to the server and edited the question to post the contents of df -h. What does that tell you? –  Click Upvote Aug 9 '09 at 13:28
The same as the error message stated: that the / filesystem is almost completely full. If you do not have root (or otherwise privileged) access to the server then the matter needs reporting to who-ever does manage the server. –  David Spillett Aug 9 '09 at 14:14

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