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I've inherited a SourceOne server and nobody in my organisation has any ideas how it works (no hand over no documentation!).

The website for searching emails is: http://sourceone/search

I can log in with any user in my domain, but nobody can search for emails archived from our exchange server other than the SourceOne admin user.

If I login with my account, I can't see my emails/items or any folders.

Has this been set up incorrectly?

I want a user to be able to search their emails only (have I understood the product?).

Where is the user permissions managed?

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Contact EMC support. They can help you. –  Tom O'Connor Jul 11 '13 at 11:00
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