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QuickBooks online sends email from the email address listed on the account. This is always going to be the email address of the business rather than an email address that Intuit have permission to send from.

How can I make sure that my emails from QuickBooks online don't get marked as spam?

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3 Answers 3

up vote 2 down vote accepted

Intuit have published a list of mailservers that they use to send email from QuickBooks online. It can be found here.

An SPF record generated from that list as of 31/8/2013 is as follows:

ip4:206.154.105.172/27 ip4:199.16.139.16/27 ip4:206.108.40.7/25

This can be inserted into the SPF record for your domain in order to improve deliverability of your email.

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As all the servers end in the same domain it can be very easy to do. I just added the following to my SPF record:

ptr:intuit.com

A quick test to a GMail account shows it works:

 Received-SPF: pass (google.com: domain of <removed> designates 206.108.40.12 as permitted sender) client-ip=206.108.40.12;
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This might be a better option because it's using hostnames instead of IP addresses

http://kb.nexlynx.com/KB/a45/quickbooks-online-spf-record.aspx

v=spf1 mx:yourdomain.com a:mailout11.intuit.com a:mailout12.intuit.com a:mailout13.intuit.com a:mailout14.intuit.com a:mailout21.intuit.com a:mailout22.intuit.com a:mailout23.intuit.com a:mailout24.intuit.com a:mailout102.intuit.com a:mailout201.intuit.com a ~all
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Only problem with using that system is that you're limited to 10 DNS lookups for an SPF request. If you include all of Intuit's mailservers there then you'd have to specify your own mail servers as IP addresses. Source: openspf.org/FAQ/Common_mistakes –  Matthew Steeples Oct 1 '13 at 17:05
    
@MatthewSteeples You are correct, thanks for alerting that to me. –  Craig London Oct 2 '13 at 18:24
    
Sore voice of experience I'm afraid! –  Matthew Steeples Oct 2 '13 at 18:55
    
There is also the limitation of 255 characters, my example above is 264, found that answer here link –  Craig London Nov 22 '13 at 2:35

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