A customer (customer.com) kind of abused a mailing service (iContact) by sending to much promotions. They used their main email as sender (firstname.lastname@example.org). Because of that action, hotmail banned all incoming email from @costumer.com
I'm the developer of their website, and now i have this issue: When someone creates an account, he/she receives an activation email before he/she can start using the service. When a new user tries to register with a hotmail account, he/she never receives the activation link.
I proposed to buy a new domain called customersomething.com, and setup a mailserver for that domain, so that any email sent from the customer.com site, uses email@example.com as sender through customersomething.com mailserver.
So my questions are:
- am I focusing the right approach?
- where can I acquire a domain with a mailserver service only? (since they don't really need a complete hosting service)
Of course, I'll be noticing them that they cannot under any circumstances use the new firstname.lastname@example.org as sender for their mailing service with iContact.
Thanks for any help!