I have a Canon LaserClass 830i Network Printer/Scanner/Fax. It has a static IP, is configured correctly to our File Server, but when it scans a file/receives a fax and tries to send it to the aforementioned share, it ends up being 0KB size upon arrival.
- Reset to Factory Settings.
- Upgraded the Firmware to the latest version.
- Tried connecting it to a SMB Share on a remote server. (It works this way.)
- Tried connecting it to a different SMB Share on the same server.
Note: No recent updates to our file server, just stopped working all of a sudden.