Can anyone help with normalizing incoming numbers from our audiocodes mediant 1000 (from PSTN) box into lync. Out the box, numbers are presented to lync without a leading zero, so eg a local london number comes through as 208 123 1234. Here's what ive tried:
Add normalization rule for these number in a user dial plan (test 208 123 1234 normalizes to 0208 123 1234) Add similar normalization rule to a pool dial plan using the audiocodes gateway
I see From:sip:23081231234... in the logs, some of them have phone-context=UK (is the context the dial plan its using?)
These all test fine, and show the correct normalized number, but the incoming calls still do not seem to be normalized - is there something I'm missing?