I have been asked to configure a VPN from a Netscreen SSG20 to a remote location. The SSG20, however is also in a remote location. I assume that the various guides and manuals will be sufficient to create the VPN. What I don't fully know is what instructions to give to so that the SSG20 can be accessed by me! 1. I know they will need a Public IP address 2. Will they then have to add my IP in the "Untrust" zone so that I can access it? I really need the "10 steps" to get started--that I can give them--so that I can then remote in to do the real work of creating the vpn.