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I'm running a data server with Windows Server 2008 R2 Standard and trying to use WarFTP server. I know nothing about server maintenance and just took over maintenance last week. I am trying to setup a new account on the server for FTP access. Seeing as how I know nothing about servers, I simply looked at the information in the users list for another account and tried to copy that exactly to create a new account.

With the new account I am able to connect via Filezilla, but when I try to upload I get:

Status: Resolving address of domain
Status: Connecting to 555.555.5.555:21...
Status: Connection established, waiting for welcome message...
Response: 220-Server domain
Response: WarFTPd 1.82.00-RC11 (Sep 22 2006) Ready
Response: (C)opyright 1996 - 2006 by Jarle (jgaa) Aase - all rights reserved.
Response: 220 Please enter your user name.
Command: USER USER
Response: 331 User name okay, need password.
Command: PASS **
Response: 230 Welcome to ServerUser USER logged in from host 55-55-555-55.static.hckr.nc.comcast.com (96.36.125.34)
Status: Server does not support non-ASCII characters. Status: Connected
Status: Starting upload of C:\Users\Default\Desktop\video_file.mp4
Command: CWD /
Response: 250 "/": is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 227 Entering Passive Mode (173,234,9,170,50,164)
Command: STOR video_file.mp4
Response: 550 Access denied.
Error: Critical file transfer error

The other accounts that were already up there work just fine. It's the new one that I can't upload with.

Can anyone shed some light on this? Thanks.

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