We have seen this too much in multiple Exchange environments, and need some guidance.
When we email (using simple mail client app) to certain Exchange/Outlook sites, when those sites hit Reply, our email address is mangled, resulting in the reply not getting to us.
It seems to relate to sites running very new Outlook on top of exchange.
Concretely: email is from: firstname.lastname@example.org But when they hit reply in Outlook, the email is addressed to: sam@
I have examined the mail headers from our mail application closely, and they look fine. (copied below)
What setting in Outlook or Exchange might cause this?
Is there a known fix or solution? (No, we are not switching to Outlook!)
Delivered-To: email@example.com Received: by 10.59.3.130 with SMTP id bw2csp36678ved; Thu, 30 Jan 2014 08:39:10 -0800 (PST) X-Received: by 10.60.15.131 with SMTP id x3mr12306656oec.15.1391099949521; Thu, 30 Jan 2014 08:39:09 -0800 (PST) Return-Path: <firstname.lastname@example.org> Received: from smtp113.ord1c.emailsrvr.com (smtp113.ord1c.emailsrvr.com. [220.127.116.11]) by mx.google.com with ESMTPS id v5si3209905oep.7.2014.01.30.08.39.08 for <email@example.com> (version=TLSv1 cipher=RC4-SHA bits=128/128); Thu, 30 Jan 2014 08:39:08 -0800 (PST) Received-SPF: pass (google.com: domain of firstname.lastname@example.org designates 18.104.22.168 as permitted sender) client-ip=22.214.171.124; Authentication-Results: mx.google.com; spf=pass (google.com: domain of email@example.com designates 126.96.36.199 as permitted sender) firstname.lastname@example.org Received: from localhost (localhost.localdomain [127.0.0.1]) by smtp7.relay.ord1c.emailsrvr.com (SMTP Server) with ESMTP id D418A1B81EA for <email@example.com>; Thu, 30 Jan 2014 11:39:07 -0500 (EST) X-Virus-Scanned: OK Received: by smtp7.relay.ord1c.emailsrvr.com (Authenticated sender: sam-AT-demoroof.com) with ESMTPSA id 8335C1B81C0 for <firstname.lastname@example.org>; Thu, 30 Jan 2014 11:39:07 -0500 (EST) Date: Thu, 30 Jan 2014 08:39:08 -0800 From: Sam Demo <email@example.com> Subject: test To: Sam Demo <firstname.lastname@example.org> Message-ID: <SEdFTzNIRiZ7RDQwXDlgLZEyOTA1NTQ2NDk@SAM-WIN7-2012> Mime-Version: 1.0 Organization: Roofers Statewide LLC, (310) 312-8844 Content-Type: text/plain Content-Transfer-Encoding: quoted-printable