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We recently created a website called but the domain name suddenly doesn't get resolved anymore on the other hand the IP address does work correctly.

What could be the problem for this and more importantly what's the solution?

We do not maintain the server ourselves, it's another company that does it for us.

We do have access to the server trough ssh, is it possible to fix it this way or is this a no go for sure?


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up vote 1 down vote accepted

It looks like there is no A (address) record for the domain. You need to create one to map to If the site is hosted elsewhere, contact the provider and see if they offer DNS services. Make sure your domain is pointing to a valid nameserver.

If you need to create your own A records, you can do this with a free DNS provider like ZoneEdit. If you are unsure of what is going on, you can use the tools at to give you a clearer picture.

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OK, everything seems to be okay now, very strange. Probably an error at the hosting company or some sort – user18047 Aug 24 '09 at 17:00

One of your DNS servers is down ( You (and some of your visitors) are going to be seeing intermittent problems until this gets fixed.

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