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Sorry for a probably silly question.

I just bought an used hp proliant dl380 g5. It is supposed to be in a ready to use state. The problem is that it does not power up. The power green lights at the back are off. However the electricity seems to be reaching the device since I hear a "click" when I connect the electricity and the power supply fan operates for a few seconds when I disconnect the electricity. The light of the power on button is also off.

I read some other forums and people use to have similar problems but I do not think any of them specifically applies to me. I read the manual and I think I followed every step. The question before sending the server back is: Is there a general switch to control the power supply that I did not see in the manual?

Thanks a lot in advance and sorry again for this basic question.


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closed as off-topic by TheCleaner, ewwhite, Tim Brigham, Katherine Villyard, Ward Mar 22 '14 at 4:02

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Questions must demonstrate a minimal understanding of the problem being solved. Try including attempted solutions, why they didn't work, and the expected results. See How can I ask better questions on Server Fault? for further guidance." – ewwhite, Tim Brigham, Katherine Villyard, Ward
If this question can be reworded to fit the rules in the help center, please edit the question.

What have you tried so far? –  ewwhite Mar 21 '14 at 19:01

1 Answer 1

Contact the seller of the product and explain that the server is not in working condition. That's really all you can do at this point. It doesn't make sense to troubleshoot this.

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Yes I ll do that. Thanks. –  Altober Mar 21 '14 at 17:20

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