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I have a virtual shared hosting plan on GoDaddy. I am trying to setup WordPress on it. However, whenever I run /wp-admin/install.php I receive an internal 500 error.

What would cause this? I'm totally lost. I didn't think this would be difficult to get setup.

Thank you for your help!

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Is this really sysadmin? (A personal website trying to run wordpress?) – Josh Brower Aug 29 '09 at 0:47
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8 Answers

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I ran into the same problem and managed to view the details of the error (Error 500) by making some changes at the web.config file. Check the link below for more information.

How to show the details of Error 500 on Web Server.

Tested it on GoDaddy and it's working. :)

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WordPress works fine on Godaddy with Windows hosting running IIS 7. Don't let anybody tell you it will only work on Linux.

Check these issues in your Hosting Control Center at Godaddy:

  1. Verify you are running IIS 7. You probably wont get it to run on IIS 6.
  2. Verify that your install folder is set as Application Root and "anonymous access" is checked.
  3. In Hosting Control Center > Content > File Manager, select your install folder, click on "Permissions" and uncheck Inherit. Then check "Read", "Write" and "Reset all children to inherit".
  4. In Content > IIS Management, select the Content Root folder and then click "Advanced". Make sure pipeline mode is set to 'Integrated".
  5. In Content > Add On Languages, verify you are are running .Net Runtime 2.0/3/0/3.5 and PHP 5.x.
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up vote 1 down vote

I fixed the problem..the problem was that there was no config file, (wp-config.php) I remote desktop to the server to see the error and word press showed me a screen telling me. Then it had a button saying create config file..and it worked.

I am lucky becuase I have a dedicated server so I could remote desktop to the site. If you are using shared hosting what you need to do is find away of showing the error, and you will be fine.

Hope that helps

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up vote 0 down vote

I would cancel the account, call up HostMonster (its only 5.95 a month with unlimited access) and they have a "Simple Scripts" control panel that sets up Wordpress for you and you dont need to do a thing.

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THe problem is, I have other sites on the account. Essentially, this is a freebie this way. – user17176 Aug 26 '09 at 23:52
What's your time worth? Let me know when it reaches $72 and I'll show you how to get a YEAR'S worth of hosting cheap. ;-) – KPWINC Aug 26 '09 at 23:54
$72? 28 minutes and 48 seconds. Except we bill in 30 minute increments, so let's make it an even $75 for 30. – Mark Henderson♦ Aug 26 '09 at 23:56
EXACTLY. Some problems are easiest (and best) solved with a credit card. Time is something you can never get back. ;-) – KPWINC Aug 29 '09 at 0:59
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up vote 0 down vote

There are a number of possible causes for that error. The best thing to do is look at the server logs for more specific information about the error. Contact GoDaddy support for assistance.

Here are a couple of links that may be of some help:

http://wordpress.org/support/topic/259015

http://wordpress.org/support/topic/279689

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I find the problem is web.config is re-written incorrectly by wpmu creating dupes rewrite rules. If you remove these, all is fine

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I'm sure this is considered answered, but I just wanted to let you guys know that user58500's suggestion worked for me.

Basically the error page was covering up the fact that there was no wp-config file and I was not able to see it because of the 500 error apparently.

So disabling the error I was then able to see and configure the wp-config page.

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Apart from the above checks!

Make sure your use the correct path to installer file; i.e. http://localhost:port/wp-admin/install.php

where port is the number of port if you are hosting multiple sites on IIS

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