Mailing lists and question/answers works great for problems that are independently encountered by several people. But sometimes we (as in experienced amateurs) run into problems that aren't so common, nobody has blogged about it and experts advice not readily available. For IT-admin related stuff can someone please recommend how can amateurs pay experts and get hands on advice.
The kinds of problems I am talking about are like setting up nxserver or openvpn on freeBSD box. The install/config is not so simple, the documentation not easy for non-it professionals. Therefore getting step by step advice would be quite helpful.