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ADFS SSO setup with Salesforce which uses UPN as NameID, has following configuration ADFS.

Claim Rule Template: Send LDAP Attributes as Claims
Claim Rule Name: Send the UPN as NameID 
LDAP Attribute: User Principal Name
Outgoing Claim Type: Name ID

Everything works for all users. However when UPN of a user is changed, SAML response from ADFS doesn't contain NameID tag in Subject tag. What might be the reason of the strange behavior?

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Reading this blog (, we restarted the server & issue got resolved.

Looks like ADFS caches the data, restarting ADFS cleared cache.

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Would restart IIS do the trick? – blaughw Sep 16 '15 at 1:40

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