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Initially my USB2.0 ports were working during POST (and boot). However, now they appear not to be. I first noticed this when I could not access the RBSU by pressing F9 during POST. Then found that I couldn't boot from USB either (I was able to do both of these initially). When performing the boot via iLo remote console I can access all of the setups (i.e., all of the F(X)'s) and can boot virtual media from a 'removable drive'. Keyboard works fine once the OS is booted.

Not really sure what to try here.

Any advice would be greatly appreciated.



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Have you done a full power off of the system including removing power-cord for 10 seconds? if that doesn't work you may have a faulty part on the system board. – Chopper3 Jun 9 '14 at 14:21
I have done a full power off. – user3513346 Jun 9 '14 at 14:23
Could this be a ROM issue? – user3513346 Jun 9 '14 at 14:38
up vote 3 down vote accepted

Can you give us more information on what you're trying to do?

  • On your keyboard, does the caps-lock key work?
  • Are you using a KVM switch at all, because weird things can happen?

Also see: Is there a better workaround or solution to boot a Proliant DL380 Gen8 from USB DVD drive than "Restore Default System Settings"?

Please use your ILO to check the RBSU and navigate to the USB port settings in the BIOS.

  • Make sure the external ports are not disabled.
  • Check your drive boot ordering settings.
  • Upgrade your system firmware through Intelligent Provisioning (F10).
  • If all else fails, reset the BIOS settings to default.

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Restart. USB keyboard attached to server (KB1). USB keyboard for remote console (KB2). During POST, KB1 not working (caps-lock not producing caps light). KB2 working. RBSU settings look good (no changes made). Restart. KB1 now working during POST. Server to halt. Hookup monitor & kill remote console session (iLo cable removed). Restart. KB1 no longer working :( – user3513346 Jun 9 '14 at 15:15
Halt. Reconnect iLo & swap monitors. Start. KB1 not working. KB2 works - going to Intelligent Provisioning. Will return with results. – user3513346 Jun 9 '14 at 15:24
Everything up-to-date - nothing installed. Reboot. – user3513346 Jun 9 '14 at 15:43
KB1 works during POST. Boot OS and then halt. Start up again. KB1 no longer working during POST. Appears that whenever I use KB2 during POST, KB1 will work during POST the next start - but not after that... Do I want to 'System Default Options -> Restore Default System Settings'? – user3513346 Jun 9 '14 at 15:54
While in RBSU plugs KB1 into another USB2.0 slot - doesn't work. Plugs into USB3.0 slot - works... Sorry! Not true, front USB2.0 ports didn't work. But back did. – user3513346 Jun 9 '14 at 15:58

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