Our company has a shared network folder that employees can scan documents into via printer/scanners. The printer/scanner uses a network account to put the scanned document image into the shared folder.
This has worked well for the most part, but now I'm bumping into two users being unable to delete or rename the scanned files. All our users are administrator accounts, both on the domain and on their local machines. Additionally, both users have explicit full privileges to the files and their containing folders, up to the root of the share.
Whenever they try to delete or rename a file, they receive a "File Access Denied: You need permission from [domain]\[scanning network account] to perform this action."
It almost seems like they're being treated as basic user accounts instead of administrator accounts, but they are definitely admin accounts.
I've checked everywhere I know to check, and these users have the exact same privileges and access rights as other users who can manipulate the files with no issues.
Any ideas what might be causing the issues?