Take the 2-minute tour ×
Server Fault is a question and answer site for professional system and network administrators. It's 100% free, no registration required.

On my system partition I have a folder which cannot be deleted. This folder has been created by restoring files from an Acronis TrueImage backup.

The error message says:

Error 0x80070570: The file or directory is corrupted and unreadable.

I already tried running chkdsk /r /f when booting several times but the problem persists.

Are there any other utilities or chkdsk options which I could try to fix this problem?

share|improve this question

13 Answers 13

up vote 12 down vote accepted
+100

Perhaps try ntfsfix (or similar program) in your favourite linux (or knoppix).
Usually located in package 'ntfsprogs'.

Sometimes trying to delete from Linux (with ntfs-3g or other ntfs-write-support) helps.

Knoppix (Linux-Live-CD/DVD): http://www.knoppix.net/

share|improve this answer
    
Thanks, this was the only suggestion that actually worked. Great :-) –  0xA3 Sep 21 '09 at 9:47

I've never done it with a folder but my fix for files that won't let you delete them under Windows is to do the following from the command-line:

echo "blah" > <filename>

It's worked for me every time :)

share|improve this answer
    
Unfortunately this gives "The file or directory is corrupted and unreadable." I suppose I rather needed a tool fixing serious NTFS corruption before I can delete those files. –  0xA3 Sep 16 '09 at 8:17
    
that's a shame - I've successfully employed that when needing to kill files from my BT folder after I'd shutdown the BT client –  warren Sep 16 '09 at 10:14

Give it a try from a command prompt. If that still doesn't work try doing the same from safe mode.

share|improve this answer
    
Thank you for that tip. However, the problem seems not related to any process having an open handle to these objects. It seems related to a serious FS corruption. Are there any tools to fix that besides chkdsk? –  0xA3 Sep 16 '09 at 8:20
    
Sorry, I can't think of any other utilities to try. If this is a system drive and you ran chkdsk from inside Windows try having it run during a reboot. Windows itself may be interfering. –  John Gardeniers Sep 16 '09 at 8:38

From what I remember a Startup Repair should repair the FS and remove the files.

for a howto see : http://windowshelp.microsoft.com/Windows/en-US/help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx

As always when using this type of stuff, best to backup the system before

share|improve this answer

Try deleting the folder that contains the corrupted file/folder (move your precious files out first).

share|improve this answer

If this is really a badly corrupted filesystem issue, I would move whatever data off you can and then reformat the drive. It could also be an issue with failing hardware causing the corruption so be aware of that and check it if you can.

share|improve this answer

Not sure how well it will work with a corrupted file. But whenever I need to delete something that the OS does not want me to Unlocker really helps out.

Give it a try. It might just work for this scenario too.

share|improve this answer

Two things I might try:

  1. Create a temporary folder ("delete_me"), and see if you can move the corrupted directory into this folder, then attempt to get rid of "delete_me".

  2. Boot from a linux-based distribution that has NTFS filesystem support (such as Ubuntu) and delete it from there.

share|improve this answer
    
Gah! I see that ppuschmann had more-or-less the same linux-based suggestion. I still think the linux-based rm and checkdisk option is the most likely to give you positive results if the MS-based checkdisk isn't fixing it for you. –  Stéphane Sep 18 '09 at 18:59

You problably have a badblock on that drive. Try Ultimate Boot CD. It contains tons of useful tools.

share|improve this answer

I had this happen last week. We popped the drive out and installed it in a system that had no issues, then check disk was able to fix it, though safe mode was not.

share|improve this answer

Some googling found this comment:

http://forums.techguy.org/windows-vista-7/755465-solved-error-0x80070570.html

linking to a Windows util:

http://windowshelp.microsoft.com/Windows/en-US/help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx

According to the original poster, this fixed the problem.

share|improve this answer
    
Downvoted for having a signature on each of your answers...despite being told they were frowned upon. –  GregD Dec 1 '09 at 21:22

go to properties for trash bin change to bypass trash and should be able todelete corrupted file.

share|improve this answer
1  
so far this is the simplest solution,works everytime –  wjs57 Oct 31 '10 at 14:26

When you see the error "0x80070570 can't access files" on install click --> OK ---> you will be returned to the "Install Now" startup screen and - WITHOUT REBOOTING - just re-start the install

share|improve this answer

protected by Iain Mar 23 '12 at 8:14

Thank you for your interest in this question. Because it has attracted low-quality answers, posting an answer now requires 10 reputation on this site.

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.