I have a DL380 G7 with 8 x 600GB 10K RPM SAS disks in it. I'm just running some diagnostics on it before putting it in production. Thus far, no errors had popped up until I ran the HP SmartStart CD (latest version v8.70 B).
The error is this:
An unexpected exception occurred while performing an operation.
Exception message: CISS_StatusHanlder::evalulate:commandStatus = 4 (INVALID)
Device: Hard Drive 8, Storage Controller in Slot 0
Property Name: Bad Target Count
So obviously I thought drive 8 was faulty. I swapped drives 8 & 1, expecting the error to follow the drive. But, it didn't. I still get the same error above. I then installed a replacement backplane (I had spares). The error STILL persists. I have ensured all firmwares and ROMs on this server are at their latest versions.
Also I should clarify that the HP diagnostics do NOT show any hardware in the server (including the disks/RAID controller) as faulty. They all pass the test.
The above error is seen in the Log > Error Log screen of the HP Insight Diagnostics which I happened across.
Any ideas on how I can diagnose what the issue with this server is?