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This is becoming a nightmare, we have no clue on why this server is rebooting each 800 minutes.

This issue started on the night from 05th to 06th of January, so it is a kind of present.

I come form the linux world, so I'm a bit lost, let's see if I can explain the situation properly.

First of all, the uptime of this computer: Easy to see a patern.

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Then the event viewer, it's in spanish but and Image is 1K words:

Application events: (only info stuff)

enter image description here

And system events:(only info stuff)

enter image description here

We have done a checkdisk , and everything is fine.

Scheduled tasks have nothing weird, in fact there are only the original ones, no scheduled task from ourselves.

No new programs have been installed.

Hardware looks fine.

Windows is licensed.

A friend checked the minidumps and he found nothing.

What else can we check? Is there any automated check to check everything?

Responding the questions:

Filtering on event 1074 :

enter image description here

It reboots each day , since 6th of January.

On the 9th I see a planed reboot for update. The eventdata states : C:\a68ceedd0c82c60dade2e4b830b8f9\spinstall.exe

Second time on 9th : unplaned from explorer.exe Third time on 9th: reboot without titles from winlogon.exe

And so on, all the reboots seen here are planed on the way to try to fix this issue, none of them worked. Would you like to see the details from them? (just ask)

Number of minutes on the reboot: 849 minutes each time.

enter image description here

Remember that we installed some patches and rebooted, so there are a few that do not last for 800 minutes.

Thanks Marc

share|improve this question
    
Is the exact value 840 minutes ? –  Overmind Feb 18 at 12:14
    
Can you filter the System log on event id 1074? Anything relevant there? –  jscott Feb 18 at 12:14
    
answered at the bottom of the main question –  marc.riera Feb 18 at 12:27
    
Pull the server, run a memory test. –  TomTom Feb 18 at 12:37
    
Can not shut it down for as long as a memory test. It's a DC. :'( –  marc.riera Feb 18 at 13:50

1 Answer 1

up vote 1 down vote accepted

I had a similar problem in the past, it was due to the storage controller doing a self test and failing, causing a reboot. Disabling tests on the storage controller fixed the problem until we replaced the controller entirely.

If this is not the issue, I would still double check the rest of the hardware.

I would also isolate it from the network a couple of minutes before the next reboot and se how this effect it just to rule out external influences and have the server enter the bios/eufi setup menu and see if it reboots after 800 minutes to rule out the OS.

share|improve this answer
    
This controller self test are installed on windows? How do I find them? –  marc.riera Feb 18 at 13:51
    
Hardware raid controller* –  AirCombat Feb 18 at 13:54
    
I'm back, its an Adaptec AIC-7902B HostRaid driver , I'm trying to find the logs or something to check the times, to see if it matches the reboots. –  marc.riera Mar 2 at 11:50
    
Finally the controller was broken, so many thanks for your help, this was a nightmare. :) –  marc.riera Apr 8 at 10:54
    
Typical RAID Controller BS. Glad I helped –  AirCombat Apr 8 at 14:55

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