Server Fault is a question and answer site for system and network administrators. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I don't know if this belongs on SF, SU or SO... let's try SF first.

I'm looking for a "live help" system for website which uses Jabber/XMPP as a backend... so that website visitors could click a "Chat Now" button, and using AJAX, chat with operators who are already set up using Jabber accounts. Something very much like J-Livesupport but without a jabber server (I already have one) and preferably OSS/free.

Openfire's Fastpath Webchat is perfect except you must use Openfire's Spark client. No dice there.

Before I build my own, anyone know of anything out there?

share|improve this question
@josh - hope you didn't build your own - openfire will definitely work with pidgin – Patrick R Feb 5 '10 at 20:54
@josh - I've removed my answer. I was so accustomed to using both pidgin and spark at the same time with Openfire that I had forgotten that Openfire wasn't sending my webbased helpdesk requests to pidgin. We get the web chats through spark and chat about the requests internally using pidgin (or adium). When I sat down to list out the steps this weekend the limitation became obvious. Sorry I got your hopes up. – Patrick R Feb 8 '10 at 14:56
@Patrick R, thanks, I was hopeful, but some of @joschi's suggestions look promising, so I hope one of those comes to maturity... – Josh Feb 8 '10 at 19:59
up vote 2 down vote accepted

Take a look at

All of them rely on an existing XMPP server with HTTP-poll or HTTP-bind.

share|improve this answer
Tigase and Speeqe sound promising! – Josh Sep 25 '09 at 2:53
None of these actually worked reliably but they look promising and so I award you the best answer. Hopefully they will be better in the near future! – Josh Oct 9 '09 at 15:43

I have used other jabber clients with openfire before, pidgin specifically. I know they work. I have not used the webchat plugin though.

share|improve this answer
With openfire Fastpath? – Josh Sep 25 '09 at 2:47

you can try ... it's pretty mature tool with lot of additional features.

share|improve this answer
Thanks... but I was looking for something which would integrate with an existing jabber server. – Josh Jan 27 '10 at 0:06

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.