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I had a self-signed SSL certificate for testing purposes. Now that my site is about to go live, I purchased one from GoDaddy. After following these directions: http://help.godaddy.com/topic/742/article/5240

I still get the invalid security certificate error in Firefox. It says Error code: sec_error_unknown_issuer

If I accept the risk, the little lock brings up: Owner: This web site does not supply ownership information. Verified: Not specified

If I click view certificate, it has GoDaddy listed. How do I stop the error, though?

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3 Answers

up vote 2 down vote

So just to be clear: Besides installing the cert from GoDaddy, did you also install the intermediary cert(s)? Or were they part of that bundle?

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GoDaddy gives me a zip file that includes mydomain.com.crt and gd_bundle.crt. I copied the content of mydomain.com.crt into the crt section in WHM. That auto-populated the key section. For the CA Bundle section, which was also auto-populated, I removed what was there and copied in the contents of gd_bundle.crt. – sjaguar13 Oct 5 '09 at 4:52
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up vote 1 down vote

The server must not have been sending the bundle file for some reason. You can always check that at http://www.sslshopper.com/ssl-checker.html

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Must have been a DNS issue or something because now it's working fine.

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