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I have an Aruba wireless system that is currently in use but there is no documentation from the previous person in charge. I have no manuals or login information for the wireless controllers and APs.

I checked the Aruba website and you need to register to access the support information but registration isn't instant and takes several days. I've waited for quite a while now and have tried googling and checking the Aruba forums but have found no indication of a manual.

What I really need is the ability to reset the controller and APs so I can access the device with the default username and password. There is no reset button on this device so I have no idea how you go about resetting the controller and APs.

Hm it seems I can't create a new tag as a new user. If possible can someone add an "Aruba" tag?

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3 Answers 3

This should reset your device to factory default. From my reading, you'll still need to reapply the licenses.

Boot with the serial connection. In the command prompt try the following:

User: password
Password: forgetme!
> enable
Password: enable
> configure terminal
> mgmt-user admin root
Now enter new admin password:
> write memory
> exit
> exit
> exit
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This will only reset the admin password and change it. Not factory default the device or cause you to need to re-apply the licenses. –  PeterTheTech Jun 5 '13 at 6:42

If you have console access with the admin account and the enable password you can reset an aruba controller with

write erase

If you need to reset the passwords you will need to connect to the serial port and do:

User: password 
Password: forgetme!
(aruba)> enable
Password: enable 
(aruba)# configure terminal
Enter Configuration commands, one per line. End with CNTL/Z
(aruba) (config)# mgmt-user admin root 
Password: <new admin password>
Re-Type password: <new admin password>
(aruba) (config)# exit
(aruba)# exit
(aruba)> exit

User: admin
Password: <new admin password>
(aruba)> enable
Password: enable 
(aruba)# configure terminal
Enter Configuration commands, one per line. End with CNTL/Z
(aruba) (config)# enable secret 
Password: <new enable password>
Re-Type password: <new enable password>
(aruba) (config)# write memory
(aruba) (config)# exit
(aruba)# exit
(aruba)> exit

When applying a new image remember to follow the release note document for the specific release.

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