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We recently switched our plan from "Office 365 Mid-Sized Business" to "Business Premium". I was initially told by MS support that the user would not notice the change, so I agreed to the plan change. Then, the support tickets started rolling in "It says I need the Administrator Password to log into office". As it turns out, each install needs to install a completely different Office product (Even though the Apps they use like Word, Excel, and Powerpoint are exactly the same versions)

There is no .MSI. This is a "Microsoft Click-to-run" product, that we had pre-installed on our master deployment image, and now we have 100 machines that need this new product installed. Even if I setup things using the Office Deployment Toolkit, which downloads the product locally on our deployment server, and then we run a command to install it, it still asks for the Administrator password.

Even in Microsoft's documentation that deployment states that the user must be a local administrator to install it.

So, my only option is creating a GPO and doing a silent unattended install that way? Has anyone else run across something like this, and what did you do?

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  • I would use the ODT and GPO if forced to. Nov 10, 2015 at 10:51

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Unfortunately using GPO, or a software management platform like SCCM are the only ways around that. If it were a smaller group I would say use something smaller like PsExec, but I wouldn't do that for more than a handful of clients. I must admit, I have not done this same jump, but I have moved users from Business Premium to Enterprise plans and never ran into this. They had to re-authenticate thru Office, but that was it.

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