Anyone know of any good change control software? Mainly for logging changes to servers by the admin guys.
locked by HopelessN00b Mar 11 at 18:38
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closed as off-topic by masegaloeh, mdpc, HopelessN00b Mar 11 at 18:32
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You can start with any simple ticketing system. I like Trac myself, but there are many others out there.
The process that I typically go through, for a small team, is as follows.
We use Trac's wiki for shared documentation. A wiki page is created for each machine/service type which details it's build, prerequisites, deliverables and quirks. Documents are easy to format and edit. The whole lot is searchable and easily referable.
We also use Puppet and version control other configs, so use commit-hooks to reference tickets. But you don't necessarily have to go that far just to benefit.
The most important detail is enforcing every engineer to follow the same workflow. If they don't, then you're wasting your time ;)