I need to re-evaluate our phone conferencing vendor / package. Not having managed this particular service in the past, would anybody care to share what kind of companies/offerings are out there that you've encountered?
Throwing out some points of interest to get started, feel free to add/change/disregard...
- Do you host your own phone conferencing solution?
- Number of users
- Do you outsource?
- Terms (not rates, I realize these vary, but are charges by the minute, bundled, per account, etc.)
- Limitations, features
(I've intentionally kept this separate from video conferencing)