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Hay Guys.

I'm using plesk with Qmail as an outgoing server. I've never used my plesk setup before to send emails. I usually use my ISP.

I'm having a little trouble settng this up. I've created a simple email account, All is well, i setup my POP account in my mail client (apple mail) and i can receive mail. However i can't send any.

These are the details im using standard auth (i've tried SSL and non SSL) username: password: mypassword

However nothing has happened.

Anyone got any ideas?

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closed as off-topic by HopelessN00b Feb 25 '15 at 4:06

  • This question does not appear to be about server, networking, or related infrastructure administration within the scope defined in the help center.
If this question can be reworded to fit the rules in the help center, please edit the question.

Do you get any error messages when attempting to send? – Sam Oct 16 '09 at 12:16
Nope. Mail just keeps displaying a "loading" image and doesn't do anything. – Dotty Oct 16 '09 at 12:30
Administration panels are off topic. – HopelessN00b Feb 25 '15 at 4:06
up vote 1 down vote accepted

Your ISP is most likely blocking port 25. Newer versions of Plesk allow you to enable a port for message submission in order to avoid these types of blocks. To enable this, go to 'Server' -> 'Mail' and check 'enable submission port'.

Once you have done this, change the outgoing (SMTP) server port to 587 and try again.

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There are a number of things you could try:

  • It could be that your ISP blocks port 25 for anything but their SMTP server, its quite common. Try Telneting to your mail server and see if you get a response. If you don't your probabley stuck using your ISP for outbound mail
  • Check that your mail server isn't exclusively use SSL
  • Check that you can login and send using your accounts web mail facility if you have it.
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