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Hay Guys.

I'm using plesk with Qmail as an outgoing server. I've never used my plesk setup before to send emails. I usually use my ISP.

I'm having a little trouble settng this up. I've created a simple email account, test@mycrazydomain.com. All is well, i setup my POP account in my mail client (apple mail) and i can receive mail. However i can't send any.

These are the details im using

smtp.mycrazydomain.com standard auth (i've tried SSL and non SSL) username: test@mycrazydomain.com password: mypassword

However nothing has happened.

Anyone got any ideas?

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Do you get any error messages when attempting to send? – Sam♦ Oct 16 '09 at 12:16
Nope. Mail just keeps displaying a "loading" image and doesn't do anything. – Dotty Oct 16 '09 at 12:30
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2 Answers

up vote 1 down vote accepted

Your ISP is most likely blocking port 25. Newer versions of Plesk allow you to enable a port for message submission in order to avoid these types of blocks. To enable this, go to 'Server' -> 'Mail' and check 'enable submission port'.

Once you have done this, change the outgoing (SMTP) server port to 587 and try again.

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up vote 0 down vote

There are a number of things you could try:

  • It could be that your ISP blocks port 25 for anything but their SMTP server, its quite common. Try Telneting to your mail server and see if you get a response. If you don't your probabley stuck using your ISP for outbound mail
  • Check that your mail server isn't exclusively use SSL
  • Check that you can login and send using your accounts web mail facility if you have it.
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