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I would like to setup the default profile on our Citrix server so that when a new user is granted access, their profile is already/automatically configured to point towards our exchange server. The correct exchange server address will vary depending on the user's domain.

I have read about office resource kit providing some way to do this but have not found a simple walkthrough. I am not an SA, just someone who has been tasked with figuring this out.

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What version of Office are you using?

Check out the whitepaper in this link: Outlook Deployment Options: Customizing a PRF File.

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