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I am having connection issues between Outlook 2013 and Exchange 2010 where a connection is never made and even goes so far as locking me out of the Exchange server for 30 minutes. I enabled logging in Outlook but I cannot find the file under %temp%\outlook logging for attempting to connect to Exchange. I can see a file that contains the POP3 connections for other accounts. What is the name of the logging file that will contain the connection information for my Exchange email account?

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Here you will find comprehensive details about Outlook logging, what is logged and where log files are saved:

https://support.office.com/en-ie/article/What-is-the-Enable-logging-troubleshooting-option-0fdc446d-d1d4-42c7-bd73-74ffd4034af5

Some additional info are available here:

https://support.microsoft.com/en-us/kb/2862843

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  • I have looked at the links you provided and the only location that mentions Exchange is the EASLogFiles folder under %temp% but that folder does not exist. I have having a hard time deciphering from the information you provided what log file to look for?
    – user31673
    Feb 4, 2016 at 2:12

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