My system is Vista Business 32 bits SP2.

When I click "Windows update", I can see there are 2 available optional updates. If I click the link "2 optional updates are available" to see what the updates are, I get:

The details about the updates are EMPTY. Any idea why this is happening? It doesn't happen only with optional updates, but with critical updates as well.

I would like to fix this, so I can see what the updates are.

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4 Answers

Forcefully killing the respective explorer.exe process and retrying fixed the problem for me.

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Not sure why it's happening so I can't help with that, but in the interim have you tried using the windows update site?

Perhaps one of the updates fixes this problem :)

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If I go to the Windows update site, it asks me to use the Windows update applet in Control Panel. – leodip Oct 19 '09 at 19:57
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Have a look at the WindowsUpdate.log in your Windows directory. That might give you a clue as to what is going on.

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Is this your personal computer, or a corporate asset. That link would appear to be directed at a cloud based server at Amazon, which I don't believe MS uses to distribute patches (I could be wrong).

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That's just a link to a picture that displays the incorrect behaviour. – SnOrfus Oct 19 '09 at 18:33
Sorry, my bad. I misread the problem. – Mojeska Oct 19 '09 at 18:51
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protected by Jeff Atwood Jun 7 '10 at 7:46

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