Does anybody know of a good solution for making a punch/todo list? I do some desktop support for a moderately sized office. However, I've tried setting up a support ticket system, but it's a bit overkill. Any ideas on (windows-based) software that will let me make a simple punch list and easily re-prioritze it? I've tried using Outlook's Tasks but I've frankly never liked them
I think you should consider setting up a ticket system, or use a hosted one. There is some advantage you get to having a history, integrated wiki for network documentation, and other features that you won't get out of a personal task manager.
I really like using Toodledo for managing my personal todo list.
ToDoList. Multi-user capable, XML storage format (making it possible to do reporting), hierarchical tasks, lots of fields, customizable UI, very usable with only a keyboard, and actively developed.
Oh, it's free and open source too.
I've been using it for years, it's basically awesome. That and KeePass are two indispensable tools at my company.