I have a user that only created a Word 2k3 doc 2 days ago. The file lived on a mapped drive from the server (Offline Files disabled on the DC). She's since added what seems like a number of tables to the doc and about 7 pages of data. In total the file is less than 150k. Yesterday she reported that on a number of PCs (she moves around the site a lot), after a few seconds of editing (actual typing text) that the response (keyboard to screen) got dramatically slower - even to the point of maybe 10-15 seconds lag. At this point the doc is virtually un-usable.
The network link on the affected workstations seems fine and uncongested. And copying the file to the local PC, editing locally, then overwriting to the network path seems to solve the issue. But i can't justify the problem when i have much larger docs on much slower connections with multiple shared users that work perfectly fine. Thinking that the access time on the server might have been a problem, i moved the file to another share that the same user has access to, but on a much faster disk on the server system, and it doesn't seem to have helped.
I know this is very vague and 'shoot in the dark' style but I'm hoping I've given enough detail for someone to spot something and go "that's it!" and tell me what i need to fix. Any thoughts welcome.