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We all have them, let's share some stories about them. What kind of support person are you? Kudos to explanations of how you [un]civilly dealt with them!

EDIT: Ok, let's hear some more. Really I just need to know I'm not alone today after dealing with some of my "favorite" people....

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locked by Michael Hampton Aug 28 '14 at 14:50

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closed as off topic by Shane Madden, Jason Berg, Iain, Chris S, Mark Henderson Sep 17 '11 at 22:54

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a ha ha, this should be interesting (if it doesn't get closed) –  username May 15 '09 at 22:54
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I like it (fully appropriate for it to be CW, of course) –  David Z May 16 '09 at 3:05
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Just about all of the stories posted here can be copied straight to thedailywtf.com :) –  Niels Basjes Jun 27 '09 at 12:00

31 Answers 31

One of my clients, who is about a hour's drive from me, will stop working if any windows error message pops up and will call me. if i don't answer, she will have someone else email me from her desk and wait. she has waited upwards of an hour for me to log in and clear out a simple error message about a known problem that they don't want to spend the money to resolve. +15 billable minutes.

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