I'm looking for some sort of application or framework to manage my company's products.
Right now we are storing all the design documents, support tickets and documentation, marketing, revisions, etc in a shared folder on the network. This is a horrible way to manage things because it becomes extremely difficult to find something if you're not sure what the filename of the document is.
I've seen LibreSource and Trac, but both seem tooled for source control. I'm looking for something with more of a focus on mechanical goods.
Another consideration is access controls. We want this to integrate with either the Novell LDAP or our Sharepoint server if at all possible.
Someone had the idea of having our users install TortoiseSVN and have everything in a repository, but this seems like a recipe for disaster because no one in our office has used Subversion.
Is there any good application or framework that would allow me to aggregate and index all this product data into one spot so our users can search and update design/marketing documents and issue support requests/tickets for mechanical/physical products?