I have a client who wants to ensure his upload is secure, so we are trying to enable SFTP for him on our Linux PLESK server. I have enabled SSH access to bin/bash for FTP accounts, and created a new user. When I attempt to SFTP using either the IP address or the domain name, this is the error FileZilla is giving me:
Error: Authentication failed. Error: Critical error Error: Could not connect to server
Here is some basic information regarding the server:
Operating system: Linux 18.104.22.168-20080421a
Plesk Control Panel version: psa v8.6.0
I had read in some places that I should reboot the SSH Service in Server -> Services, however, there is no SSH Service within the list. I'm not really a server guy so it's quite possible I'm missing something obvious.