I have a small business customer who needs a solution similar to Acronis's SBS Server backup.
Essentially, I would like image based differential backups to be performed nightly to the external drive connected to their PowerEdge server. If anything crashes, I can guide them over the phone on how to restore the previous image via the Acronis startup restore option.
Here's the problem: the $499 price tag. I'm afraid the client is not willing to pay $500, especially since they are aware that the software does much more then they require (it does backups of Exchange for instance... which this customer does not need/use at all!).
Any other similar options? I know Windows Backup -- but on Windows 2003 SBS its simply terrible (no differentials, no easy bootup restore, terrible differential backups, etc).